Thank you for using BotanicaLashes. Here you'll find answers to common questions and ways to get help.
Open the app, tap Get Started, and proceed to any Pro feature — you'll see the subscription screen. Scroll to the bottom and tap Restore Purchases. Your subscription will be restored if it is still active on the same Apple ID.
Go to your iPhone Settings → [your name] → Subscriptions → Botanica Lashes and tap Cancel. Cancellations take effect at the end of the current billing period.
No. BotanicaLashes detects the outline of your eyes on-device to position the virtual lash overlay. This detection happens entirely on your device, is never uploaded anywhere, and is discarded as soon as you close the photo or the app. See our Privacy Policy for details.
For best results, use a well-lit, front-facing photo with the face clearly visible and centered. Extreme angles or heavy shadows may reduce detection accuracy.